• 4 – 6 September 2019
  • Marina Bay Sands Expo

GENERAL FAQS

Q: What are the exhibition hours?

A: 10.00am – 6.00pm daily (4 – 6 September 2019, Wednesday - Friday)

Q: Where is the exhibition located?

A: The exhibition will be held at Marina Bay Sands Convention Centre, Bayfront Ave, Singapore 018971

Q: Who is the organiser of the exhibitions?

A: The exhibition is organised by Reed Exhibitions. For more information about Reed Exhibitions, visit www.reedexpo.com

Q: Can I bring my child?

A: The exhibition is open to trade professionals only. No individuals under the age of 18 will be admitted.
The Organisers reserve the right to decline both online and on-site registrations that are deemed inappropriate.

Q: What is the dress code for exhibitors and visitors to the exhibition?

Business attire. Visitors dressed in shorts/bermudas/singlets/slippers will not be allowed entry into the exhibition halls. The Organisers reserve the right to decline registrations that are deemed inappropriate.

As part of our sustainability efforts, we also encourage a “no coat, no tie” dress code as the in-hall temperatures will be set at a sustainable yet optimally comfortable level.

VISITOR FAQS

Q: How do I register for the event?

A: Visitors can register for their free entry via Visitor Online Registration or on-site. Online registration will only be available until Friday, 28 August 2019 (23:59Hr). If you wish to register for your visitor badge, please proceed to complete the registration on-site.

Visitors are strongly recommended to pre-register online for hassle-free badge collection as generally waiting time of 20 - 30 minutes is expected at on-site visitor registration

Q: I am a pre-registered visitor, how do I get my visitor badge?

A: 1 week before the show date, all confirmed visitors will receive an electronic QR code access email. Simply bring the email to our pre-registration counter at level 1 to collect your visitor badge.

Q: Do I need to register to attend the seminars at the exhibitions?

A: Seminars are complimentary to all visitors and exhibitors with valid badge.

Q: I did not receive my electronic QR code one week to the event.

A: Please email to elaine.lee@reedexpo.com.sg if you did not receive the electronic QR email highlighting the name, company and job title which you have used to register online to facilitate us in checking the status of your online pre-registration for the exhibition. We will send a reply to you within 3 working days.

Q: I can’t find the product I’m looking for, what should I do?

A: You may use our comprehensive online product search to look for relevant products. If you can't find what you need, get in touch with us for assistance.

Q: What seminars are available during the exhibition?

A: Stay tuned for updates

Q: How do I obtain a meeting room?

A: Business meeting room is available for all registered visitor who participate in Business Matching programme. For more information on this programme and how to participate, get in touch with us.

Q: Where can I get the exhibitor list?

A: You can obtain/search the exhibitor information from the Exhibitor Listing

Q: Where can I get the product list?

A: You may obtain/search the product information from the Product Listing

Q: Will I be accredited with PDU points when I visit the exhibitions and attend the seminars?

A:There are number of PDU-accredited seminar sessions available at the seminar. We will update the points specific to each session in the due course. Meantime, keep a look out for the upcoming 2019 seminar programme.

EXHIBITOR FAQS

Q: How can I participate as an exhibitor?

A: Send us an enquiry here and our friendly Account Specialist will contact you for the participation options based on your business needs.

Q: How can I participate as a speaker at the seminars?

A: Limited speaking slot at seminar is available. If you are interested to be part of this great knowledge sharing platform, get in touch with us to find out more.

Q: I’m offered a visitor database by a third party company claimed to be your authorised vendor. Should I proceed to buy if I’m interested?

A: We've been alerted to a number of companies approaching our exhibitors trying to sell visitor data. We do not know these companies nor contracting any 3rd party companies on this activity. We do not endorse them and strongly suggest you not to buy from them. When in doubt, do contact us for assistance.

TRAVEL FAQs

Q: What are the hotel options near the exhibition venue?

A: All Exhibition participants are eligible to enjoy a special booking rate through our official travel partner subjects to hotel availability and on first-come first-served basis. Stay tuned for the latest list of green hotel partners here

Q: Will there be a shuttle bus to the exhibition venue?

A: Click here for more information on how to get to the exhibition venue.

Q: I’m arriving by car/public transport/plane, how do I get to the exhibition venue?

A: Click here for more information on how to get to the exhibition venue.

Q: I need assistance for Travel Visa

A: If you require a visa to enter Singapore, please approach the Singapore mission nearest to you for information on visa application and submission procedures, list of documents required, application fees payable and to obtain visa application forms.
The visa application process can take up to at least 2 months, therefore it is important that you start your application as soon as possible to ensure you receive your visa in plenty of time for travel to Singapore.

You can also contact the Immigration & Checkpoint Authority of Singapore for assistance at:
Tel: +65 6391 6100 (24-hour Call Centre)
Email: ica_feedback@ica.gov.sg
Fax: +65 6298 0843 / 6298 0837

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